DISCOVERY
PROCESS

Using FranDesQ^®'s Discovery Process, the franchisor and the potential franchisee can track various activities: Marketing Collaterals, Franchise Disclosure Document (FDD) Distribution, Item 23 Receipt, Discovery Day Visit Scheduling, Final Agreement Signing, Unit Location Selection.
Use Zoom to keep in touch with your prospects.

Delight potential franchisees.

BUSINESS CHANGE MANAGEMENT

With this unique feature of FranDesQ^®, the franchisor can initiate, discuss, and track business changes. Franchisees can suggest business enhancements to the franchisor. Organize changes based on the business categories. When the franchisor proactively communicates with franchisees regarding changes, risks are reduced considerably. Franchisees are less likely to resist change when they participate in the change. Discuss changes on Zoom.

Communicate your vision for the change.

CUSTOMER SUPPORT MANAGEMENT

Customers can create online "cases" ("trouble tickets") for feedback and issues. They can then track the status of their respective issues throughout the lifecycle of their cases. The franchisor gets direct visibility to field problems to build the knowledge base for future support. Even use Zoom, when appropriate, to discuss critical customer support issues.

Boost your brand equity with quality support.

BUSINESS
DASHBOARD

Franchisors can view dashboards for various business KPIs: customers, leads, employees, support cases. Franchisees can also view their respective dashboards. Integration with best-of-breed third-party apps such as Intuit Quickbooks: track sales, inventory, receivables, payables. Discuss franchisee KPIs on Zoom,
Have your key business parameters at your fingertips.

CUSTOMER/LEAD MANAGEMENT

The franchisor and franchisees can manage their business leads and customers.
The franchisor can direct leads to specific franchisees based on territories. Maintain your customer and lead profiles. Customers and leads can optionally have login access. Users can view data based on their roles: customer, lead, franchisee admin, franchisor admin and more.

Know your customers.
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FRANCHISE MANAGEMENT

Territory Management
The franchisor can define & manage territories for the franchise.
Compliance Event Management
The franchisor & franchisees can plan, schedule, track and communicate all franchise compliance events & royalty deadlines proactively.
Meeting Scheduler
Anyone in the franchise can professionally manage meetings across the franchise & with customers/leads.
Task Management
Franchisor & franchisee managers can track tasks assigned to their respective employees.
Streamline your franchise operations.
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SOCIAL MEDIA INTEGRATION

Seamless integration with Facebook enables viewing of relevant Facebook activities and insights directly from FranDesQ^®.
Additionally, FranDesQ^® provides guidelines to create Facebook groups for effective collaboration, marketing and messaging.
Unleash the power of social media.  

MOBILE-FRIENDLY

We test FranDesQ^® on several devices including PC, Mac, Android phones/tablets, iPhones, iPads, Amazon Fire, and Windows based tablets. We support all popular browsers compatible with HTML5 including Safari, Chrome, Firefox, Internet Explorer and Silk. Responsive Design.
Drive your business from anywhere, anytime.

USER EXPERIENCE

We make sure that users find immense value in the FranDesQ^® experience. Simplicity is key to our design. FranDesQ^® is designed by professionals with recent US Patents to their credit in the areas of business processes and user interface.
Easy to learn, efficient to use.

FREE TRIAL PERIOD

Franchisors can try key features of FranDesQ^® before subscribing or deploying to all franchisees. Each franchisor gets a secure independent database in the AWS cloud as a tenant. We provide full support via phone and email at no cost throughout.
Sign up for a demo of FranDesQ^®